30-Day Refund Policy
At Luxstick Cable, we strive to provide our customers with high-quality services. If you are not satisfied with your service, our Refund Policy outlines the conditions under which you may be eligible for a refund.
Eligibility for Refunds
Service Issues: If you experience service disruptions that are not resolved within a reasonable time frame, you may be eligible for a refund for the affected period.
Cancellation Policy: If you choose to cancel your service within the first [insert time frame, e.g., 30 days] of activation, you may be eligible for a full refund of the installation fee and any prepaid service charges.
Defective Equipment: If any equipment provided by Luxstick Cable is defective, you may return it for a refund within [insert time frame, e.g., 14 days] of receipt.
Non-Refundable Charges
Monthly service charges incurred after the initial period.
Any promotional fees that were agreed upon at the time of service activation.
Charges for additional services or upgrades that were accepted by the customer.
How to Request a Refund
To request a refund, please contact our customer service team at:
Phone: 888-570-8474
Email: luxstick28@gmail.com
Please provide your account details and the reason for your refund request. Our team will review your request and respond within [insert time frame, e.g., 5-7 business days].
Processing Refunds
Refunds will be processed using the same payment method used for the original transaction. Please allow [insert time frame, e.g., 5-10 business days] for the refund to appear in your account.
Changes to This Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our refund practices.
Thank you for choosing Luxstick Cable. Your satisfaction is important to us!